Order Info Directory
How to
Order
Order Online:
using our secure server (fastest option)
- To place an order online, click on any
product image.
- Choose the quantity you want and follow
the instructions on the screen to finalize your order.
- For Personalized Photo Products ONLY:
After placing your order online, you will be given an option to send your
photo(s) via regular mail or e-mail. Please include your order confirmation
number with your photo(s).
Buying from us is easy and secure. For
every item, there will be a click to order button. This button adds the
item to your shopping basket. Putting something in your shopping
basket does not commit you to buying it. After you put something in your
shopping basket, you can choose to place the order immediately or continue
shopping.
You can put as many items as you want
in your shopping basket. When you are finished and want to place the order,
you can get back to your shopping basket by clicking View Shopping Cart
button. When you submit your order, it will be confirmed via e-mail and
will include your order number. Please include your order number with your
photo/artwork. You can feel confident that your credit card information
is protected by our secure server.
Or for those of you who feel more comfortable
with the old fashioned way the following methods are available:
Order by Mail:
(Overseas orders must
use a credit card.)
You may print out your order form and send it with payment in U.S. $ to:
Future Memories, Inc.
P.O. Box 3427
New York, NY 10008-3427
Important: Please make check payable to Future Memories. Future Memories, Inc. is the parent company of SportsGifts.com
Order by Telephone:
Call 1-800-660-0566
to place your order.
Monday thru Friday, 9am-pm EST
Order by Fax:
Print out your order
form and fax to 212-766-5968.
[ Back to Top ]
Credit
Card Safety
How We Protect You
Shopping at Future Memories
is safe and guaranteed. Our secure server software encrypts all of your
personal information including credit card number, name, and address, so
that it cannot be read as the information travels over the Internet. The
encryption process takes the characters you enter and converts them into
bits of code that are securely transmitted over the Internet.
[ Back to Top ]
Payment
Options
Pay by Credit Card Using
Our Secure Server
We safely accept Visa,
MasterCard, American Express, and Discover via our secured server.
Pay by check or postal money
order payable to Future Memories.
You can select "Mail
in check" on the order form and send us a personal check or money order
in U.S. dollars for the amount of your order. Please note that currently
we are only able to accept postal money order and checks denominated in
U.S. dollars and drawn on an U.S. bank. Paying by check slows down your
order since we don't ship the order to you until your funds clear.
[ Back to Top ]
Gift Certificates
Do you want to give
someone special a Future Memories product, but don't know which to get?
A Future Memories gift certificate is the perfect solution! Simply fill
out the order form, choose gift certificate as your product choice, and
fill in the dollar valuation.
[ Back to Top ]
Your
Privacy
Our mailing list is
proprietary. We will not sell your name, address, phone number and/or credit
card information to any third party for any purposes.
[ Back to Top ]
Sales
Tax
Sales tax is collected only
on orders sent within the state of New York.
New York law requires that we charge a sales tax on the full amount of the
order. By law, charges for shipping and handling are considered part of
the product and must be included when sales are calculated.
[ Back to Top ]
Shipping
Information
Order
Size $ |
UPS
Ground/First Class Mail |
| Up
to $19.99 |
$5.95 |
| $20-$29.99 |
$6.95 |
| $30-$39.99 |
$7.95 |
| $40-$49.99 |
$7.95 |
| $50-$59.99 |
$8.95 |
| $60-$74.99 |
$8.95 |
| $75-$99.99 |
$9.95 |
| $100-$149.99 |
$10.95 |
| $150-$199.99 |
$12.95 |
| $200 -$299.99 |
$14.95 |
| $300 and up |
$19.95 |
|
Order
Size $
|
UPS
2 Day Air
|
| Up
to $39.99 |
$14.50 |
| $40-$49.99 |
$14.95 |
| $50-$59.99 |
$15.95 |
| $60-$74.99 |
$16.95 |
| $75-$99.99 |
$17.95 |
| $100-$149.99 |
$18.95 |
| $150-$249.99 |
$22.95 |
| $250
and Up |
$24.95 |
|
Order
Size $
|
UPS
Overnight
|
| Up
to $39.99 |
$24.95 |
| $40-$74.99 |
$25.95 |
| $75-$94.99 |
$26.95 |
| $95-$119.99 |
$27.95 |
| $120-$149.99 |
$28.95 |
| $150-$249.99 |
$31.95 |
| $250-$299.99 |
$32.95 |
| $300 and up |
$34.95 |
We offer the following service levels
shipped to U.S. destinations:
|
UPS
Ground/First Class Mail
|
UPS
2-Day Air
|
UPS
Overnight
|
| Products w/o personalization: |
4-8 days USPS |
3-4 days |
1-3 days |
| Products
with personalization: |
up
to 3 weeks |
15-17
days |
12-14
days |
Holiday Shipping:
Please allow for additional time during the peak holiday season.
Please note:
Personalized Product orders
over $30 are shipped via UPS for standard service.
Personalized Photo Product orders under $30 are shipped via USPS for standard
service. There is no pick-up or delivery service for UPS orders on weekends.
All UPS orders placed over the weekend will be processed the following Monday.
All orders placed after 12pm EST will be processed the following business day.
Ship-To Address
If you would like us
to ship your gift to a different address you may do so at no extra charge.
We can also ship to multiple addresses. Each address in a multiple address
order should be treated as a new order. Simply submit a new order for every
address that you are shipping to.
P.O. Boxes
We cannot
ship any personalized item to a P.O. Box since we ship via UPS. Please provide
a street address.
Overseas
At
the moment we are not shipping outside of the continental United States.
Accuracy of Address
Please make
sure your address information is accurate and complete. If the address is incomplete
it may delay receipt of the package and you will be charged a fee to correct
the address (even if only the apartment or suite number is missing).
[ Back to Top ]
Return
Policy
If you are not satisfied, you may exchange or return your purchase for the selling price of the product. Please call for a Return Merchandie Authorization number before sending back any item. Future Memories, Inc. will not refund your purchase if item is returned in un-sellable condition. We do not refund shipping and handling charges or reimburse for the cost of returning the item to Future Memories. All returns or exchanges must be made within 30 days of receipt. Please note that personalized items cannot be returned. We do not refund bulk orders. There will be a 15% restocking fee for any order that meets our return guidelines and is non-defective.
Costume Return Policy: - Costumes may be returned/exchanged if they are in new, unused condition. Costumes cannot be returned after October 15th. Costumes can only be returned if they are in new, unopened condition and are subject to 20% restocking fee. Costumes to be exchanged due to incorrect size must be in new, unused, resalable condition with original packing.
- Costume styles are subject to change without notice, due to manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience this may cause. The Manufacturers do not always notify us of these variations. We will reflect any changes to the costumes in the website descriptions and images as soon as we become aware of them. Thank you for your understanding with this issue.
Please allow up to 2 weeks for refunds to be processed.
[ Back to Top ]
